Skill in Communication - A Vital Element in Effective ManagementDIANE Publishing, 1994 - 129 pagini Covers 6 essential skills: writing, speaking, audio and video presentation, non-verbal communication, listening and reading. Also includes: importance of questions, communication barriers, communicating within the organization, conducting successful meetings, communicating effectively as a manager, and the role of technology in communication. Includes 19th century woodcut illustrations. |
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Pagina iii
... steps suggested in this book . The book is the outgrowth of a series of articles that appeared in Pro- gram Manager ... step toward success . " There is no substitute for good face - to - face communication . Companies doing business ...
... steps suggested in this book . The book is the outgrowth of a series of articles that appeared in Pro- gram Manager ... step toward success . " There is no substitute for good face - to - face communication . Companies doing business ...
Pagina 21
... steps indicated below in preparing a proposal , report , staff paper , or article for publication . -Determine the basic purpose of the message . Divide it into two ele- ments : the general and specific pur- poses . The general purpose ...
... steps indicated below in preparing a proposal , report , staff paper , or article for publication . -Determine the basic purpose of the message . Divide it into two ele- ments : the general and specific pur- poses . The general purpose ...
Pagina 22
... steps : -Develop a good outline , con- taining the following basics : 1.0 Introduction 2.0 Statement of Work 3.0 Review of Related Technology 4.0 Qualifications of the Investigator ( s ) 5.0 Resources and Facilities 6.0 Management of ...
... steps : -Develop a good outline , con- taining the following basics : 1.0 Introduction 2.0 Statement of Work 3.0 Review of Related Technology 4.0 Qualifications of the Investigator ( s ) 5.0 Resources and Facilities 6.0 Management of ...
Pagina 23
... steps -Develop conclusions -Make recommendations . The main ideas of the report - the " what " and " why " -are generally contained in the third and fourth steps . Therefore , as reports are traditionally written , the receiver does not ...
... steps -Develop conclusions -Make recommendations . The main ideas of the report - the " what " and " why " -are generally contained in the third and fourth steps . Therefore , as reports are traditionally written , the receiver does not ...
Pagina 25
... steps 3 and 5 7. Multiply the sum in step 6 by 0.4 . The result is the Fog Index . Most people are comfortable when reading a document in which the Index is 12 or lower . To improve writing efficiency , look for " sentence cloggers ...
... steps 3 and 5 7. Multiply the sum in step 6 by 0.4 . The result is the Fog Index . Most people are comfortable when reading a document in which the Index is 12 or lower . To improve writing efficiency , look for " sentence cloggers ...
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Skill in Communication - A Vital Element in Effective Management David D. Acker Vizualizare completă - 1994 |
Termeni și expresii frecvente
ability action agenda answer attention audience audio recording barriers to effective basic become believes Bennett Cerf cation cess chain of command chairperson Chapter communica communicate effectively communication process communication skill consider convey decision developed direct discussion effective communication effective listening efficiency Endnotes facial expressions feedback feel Fort Belvoir functional manager Halley's Comet important improve interac involves kinesic language Magnetic video means meeting ment mind nication noise barrier non-verbal communication objectives organiza organization Paralanguage participants percent person personal computer prepared presentation aids problems purpose questions reading rate receiver's recipient recognize role sage Samuel F. B. Morse selected sender and receiver sidered sion someone speak speaker subordinates Subvocalization successful Systems Management College techniques telephone teleprompter television tend things thoughts and ideas ticipants tion process tional tive topics understand videotape voice words writing written
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Pagina 45 - Fie, fie upon her! There's language in her eye, her cheek, her lip, Nay, her foot speaks ; her wanton spirits look out At every joint and motive of her body.
Pagina 65 - A man ought to read just as inclination leads him ; for what he reads as a task will do him little good.
Pagina 127 - The wise man does not speak before one who is greater in wisdom than he; he does not interrupt another in his speech; he is not hasty to answer; he asks pertinent questions, and answers to the point; he speaks first upon the matter first in order, and last upon the last; when he does not understand the matter under discussion, he confesses: I do not understand it; and when the truth is presented, he readily acknowledges it. The reverse of these things marks the uncultured man. The sword comes into...
Pagina 47 - and which was the second, he replied, " Action ; " and which was the third, he still answered,
Pagina 123 - the ability to deal with people is as purchasable a commodity as sugar or coffee. And I will pay more for that ability," said John D., "than for any other under the sun.
Pagina 95 - The mutual confidence on which all else depends can be maintained only by an open mind and a brave reliance upon free discussion.
Pagina 82 - Or dawn, day, night, love, home. Learn to use little words In a big way — It is hard to do. But they say what you mean. When you don't know what you mean, use big words: They often fool little people.
Pagina 58 - By far the most effective method by which executives can tap ideas of subordinates is sympathetic listening in the many dayto-day informal contacts within and outside the work place. There is no system that will do the job in an easier manner. . . . Nothing can equal an executive's willingness to hear.
Pagina 17 - OF all those arts in which the wise excel, Nature's chief masterpiece is writing well...
Pagina 69 - In all this, book-learning is available. A capacity and taste for reading gives access to whatever has already been discovered by others. It is the key, or one of the keys, to the already solved problems. And not only so : it gives a relish and facility for successfully pursuing the unsolved ones.