Skill in Communication: A Vital Element in Effective Management

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DIANE Publishing, 1992 - 128 pagini
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Covers 6 essential skills: writing, speaking, audio and video presentation, non-verbal communication, listening and reading. Also includes: importance of questions, communication barriers, communicating within the organization, conducting successful meetings, communicating effectively as a manager, and the role of technology in communication. Includes 19th century woodcut illustrations.

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Pagina 45 - Fie, fie upon her! There's language in her eye, her cheek, her lip, Nay, her foot speaks ; her wanton spirits look out At every joint and motive of her body.
Pagina 65 - A man ought to read just as inclination leads him ; for what he reads as a task will do him little good.
Pagina 127 - The wise man does not speak before one who is greater in wisdom than he; he does not interrupt another in his speech; he is not hasty to answer; he asks pertinent questions, and answers to the point; he speaks first upon the matter first in order, and last upon the last; when he does not understand the matter under discussion, he confesses: I do not understand it; and when the truth is presented, he readily acknowledges it. The reverse of these things marks the uncultured man. The sword comes into...
Pagina 47 - and which was the second, he replied, " Action ; " and which was the third, he still answered,
Pagina 123 - the ability to deal with people is as purchasable a commodity as sugar or coffee. And I will pay more for that ability," said John D., "than for any other under the sun.
Pagina 95 - The mutual confidence on which all else depends can be maintained only by an open mind and a brave reliance upon free discussion.
Pagina 82 - Or dawn, day, night, love, home. Learn to use little words In a big way — It is hard to do. But they say what you mean. When you don't know what you mean, use big words: They often fool little people.
Pagina 58 - By far the most effective method by which executives can tap ideas of subordinates is sympathetic listening in the many dayto-day informal contacts within and outside the work place. There is no system that will do the job in an easier manner. . . . Nothing can equal an executive's willingness to hear.
Pagina 17 - OF all those arts in which the wise excel, Nature's chief masterpiece is writing well...
Pagina 69 - In all this, book-learning is available. A capacity and taste for reading gives access to whatever has already been discovered by others. It is the key, or one of the keys, to the already solved problems. And not only so : it gives a relish and facility for successfully pursuing the unsolved ones.

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